Privacy Policy

1. Introduction

1.1. This website can be accessed at, related mobile-sites and software applications (the ìWebsiteî) and is owned and operated by Adequate Boutique (Pty) Ltd t/a (“Adequateboutique”, “we”, “us” and “our”).

1.2. These Website Terms and Conditions (ìTerms and Conditionsî) govern the ordering, sale and delivery of Goods, and the use of the Website.

1.3. These Terms and Conditions are binding and enforceable against every person that accesses or uses this Website (ìyouî, ìyourî or ìuserî), including without limitation each user who registers as contemplated below (ìregistered userî). By using the Website and by clicking on the ìRegister Nowî/îSign upî button on the Website, as may be applicable, you acknowledge that you have read and agree to be bound by these Terms and Conditions.

2. Important Notice

2.1. These Terms and Conditions apply to users who are consumers for purposes of the Consumer Protection Act, 68 of 2008 (the ìCPAî).

2.2. These Terms and Conditions contain provisions that appear in similar text and style to this clause and which –

2.2.1. may limit the risk or liability of Adequateboutique; and/or

2.2.2. may create risk or liability for the user; and/or

2.2.3. may compel the user to indemnify Adequateboutique; and/or

2.2.4. serves as an acknowledgment, by the user, of a fact.

2.3. Your attention is drawn to these Terms and Conditions because they are important and should be carefully noted.

2.4. If there is any provision in these Terms and Conditions that you do not understand, it is your responsibility to ask Adequateboutique to explain it to you before you accept the Terms and Conditions or continue using the Website.

2.5. Nothing in these Terms and Conditions is intended or must be understood to unlawfully restrict, limit or avoid any right or obligation, as the case may be, created for either you or Adequateboutique in terms of the CPA.

2.6. Adequateboutique permits the use of this Website subject to the Terms and Conditions. By using this Website in any way, you shall be deemed to have accepted all the Terms and Conditions unconditionally. You must not use this Website if you do not agree to the Terms and Conditions.

2.7. These Terms and Conditions are divided into three sections, as follows:

* Part A ñ Orders and Sales;

* Part B ñ Privacy Policy; and

* Part C ñ General Legal Terms.

3. Returns
Please refer to our Returns Policy for more information about canceling orders after delivery, and about returns (and related refunds, replacements or repairs). The Returns Policy is incorporated by reference (which means that it forms part of these Terms and Conditions).


4. Registration and use of the Website

4.1. Only registered users may order Goods on the Website.

4.2. To register as a user, you must provide a unique username and password and provide certain information and personal details to Adequateboutique. You will need to use your unique username and password to access the Website to purchase Goods.

4.3. You agree and warrant that your username and password shall:

4.3.1. be used for personal use only; and

4.3.2. not be disclosed by you to any third party.

4.4. For security purposes you agree to enter the correct username and password whenever ordering Goods, failing which you will be denied access.

4.5. You agree that, once the correct username and password relating to your account have been entered, irrespective of whether the use of the username and password is unauthorized or fraudulent, you will be liable for payment of such order, save where the order is canceled by you by these Terms and Conditions.

4.6. You agree to notify Adequateboutique immediately upon becoming aware of or reasonably suspecting any unauthorized access to or use of your username and password and to take steps to mitigate any resultant loss or harm.

4.7. By using the Website you warrant that you are 18 (eighteen) years of age or older and of full legal capacity. If you are under the age of 18 (eighteen) or if you are not legally permitted to enter into a binding agreement, then you may use the Website only with the involvement and supervision of your parent or legal guardian. If your parent or legal guardian supervises you and gives his/her consent, then such person agrees to be bound to these Terms and Conditions and to be liable and responsible for you and all your obligations under these Terms and Conditions.

4.8. You agree that you will not in any way use any device, software or other instruments to interfere or attempt to interfere with the proper working of the Website. Also, you agree that you will not in any way use any robot, spider, other automatic devices, or manual process to monitor, copy, distribute or modify the Website or the information contained herein, without the prior written consent from an authorized Company representative (such consent is deemed given for standard search engine technology employed by Internet search websites to direct Internet users to this Website).

4.9. You may not in any way display, publish, copy, print, post or otherwise use the Website and/or the information contained therein without the express prior written consent of an authorized Company representative.

5. Conclusion of Sales and availability of stock

5.1. Registered users may place orders for Goods, which Adequateboutique may accept or reject. Whether or not Adequateboutique accepts an order depends on the availability of Goods, correctness of the information relating to the Goods (including without limitation the price) and receipt of payment or payment authorization by Adequateboutique for the Goods.

5.2. NOTE: Adequateboutique will indicate the acceptance of your order by delivering the Goods to you, and only at that point will an agreement of sale between you and Adequateboutique come into effect (the ìSaleî). This is regardless of any communication from Adequateboutique stating that your order or payment has been confirmed. Adequateboutique will indicate the rejection of your order by canceling it and, as soon as possible thereafter, refunding you for any amount already paid.

5.3. Orders may not be canceled after receipt of payment of the Goods by Adequateboutique. After dispatch of your Goods, you may cancel the Sale only by the Returns Policy.

5.4. Placing Goods in a shopping basket without completing the purchase cycle does not constitute an order for such Goods, and as such, Goods may be removed from the shopping basket if stock is no longer available. You cannot hold Adequateboutique liable if such Goods are not available when you complete or attempt to complete the purchase cycle at a later stage.

5.5. You acknowledge that stock of all Goods on offer is limited. In the case of Goods for sale and on sale by Adequateboutique, Adequateboutique will take all reasonable efforts to monitor stock levels and ensure that when stock is no longer available, that offers thereof are discontinued on the Website. However, we cannot guarantee the availability of stock. When Goods are no longer available after placing an order, Adequateboutique will notify you and you will be entitled to a refund of the amount paid by you for such Goods.

6. Payment

6.1. We are committed to providing secure online payment facilities. All transactions are encrypted using appropriate encryption technology.

6.2. Payment can be made for Goods via –

6.2.1. credit card: where payment is made by credit card, we may require additional information to authorize and/or verify the validity of payment. In such cases we reserve the right to withhold delivery until the additional information is received by us and authorization is obtained by us for the amounts. If we do not receive authorization, your order for the Goods will be canceled. You warrant that you are fully authorized to use the credit card supplied for purposes of paying the Goods. You also warrant that your credit card has sufficient available funds to cover all the costs incurred as a result of the services used on the Website;

6.2.2. Instant EFT via Payfast;

6.2.3. Bitcoins

6.2.4. PayPal

6.2.5. Store credit (Adequateboutique wallet funds)

6.3. The above payment options are explained in more detail in our Frequently Asked Questions (ìFAQî): Payment Assistance, which is incorporated by reference.

6.4. You may contact us via email at to obtain a full record of your payment. We will also send you email and SMS communications about your order and payment.

6.5. Once you have selected your payment method and you accept these Terms and Conditions, you will be directed to a link to a secure site for payment of the applicable purchase price for the Goods.

7. Delivery of goods

7.1. Adequateboutique offers one method of delivery of Goods to you, which is via courier.

7.2. Please see details of our delivery and shipping terms and conditions in our FAQ: Shipping Information, which is incorporated by reference.

7.3. Where it accepts your order, Adequateboutique will deliver the Goods to you as soon as reasonably possible, but no later than 30 (thirty) days of receipt of your payment (ìDelivery Periodî). We will notify you if we are unable to deliver the Goods during the Delivery Period. You may then, within 7 (seven) days of receiving such notification elect whether or not to cancel your order for the Goods. If you elect to cancel your order, we will reimburse you for the purchase price with store credit.

8. Errors We shall take all reasonable efforts to accurately reflect the description, availability, purchase price and delivery charges of Goods on the Website. However, should there be any errors of whatsoever nature on the Website (which are not due to our gross negligence), we shall not be liable for any loss, claim or expense relating to a transaction based on any error, save ñ in the case of any incorrect purchase price ñ to the extent of refunding you for any amount already paid, or otherwise as set out in the Returns Policy.

9. Vouchers, Coupons and Referral Bonuses

9.1. Adequateboutique may from time to time make electronic gift vouchers (ìVouchersî) and electronic promotional coupons (ìCouponsî) available for use on the Website towards the purchase of Adequateboutique products. Adequateboutique may also from time to time offer referral bonuses (in the form of wallet credit for use on the Website) to Users who refer the Website to their friends and meet certain further requirements (ìReferral Bonusesî). This is called ìInvite Friends & Earnî on the Website. Vouchers, Coupons and Referral Bonuses can only be redeemed while they are valid and their expiry dates cannot be extended. More specifically:

9.2. Vouchers

9.2.1. Vouchers are valid for 3 years after the sale. If your Voucher has not been used within that period, it will expire. Vouchers can be redeemed on the website.

9.2.2. Vouchers cannot be used to buy other Vouchers or Coupons, and are not transferable: they are only eligible for redemption via the original email address that they were sent to. Vouchers do not accrue interest and are not refundable for cash once purchased.

9.2.3. If your Voucher value is insufficient for the order you wish to place, you may make up the difference by paying via one of our other payment methods.

9.3. Promo codes

9.3.1. Promo codes are issued electronically in Adequateboutiqueís sole discretion. Users do not have a right to Promo codes, and Codes cannot be earned. Codes are issued under specific terms and conditions regulating when and how they may be used.

9.3.2. As a general rule, and unless specified otherwise on the specific Code itself: a Code can only be used once, with promotional offers on the Website; only one Code can be used per person unless Adequateboutique specifies otherwise; and the value of the Code will be set off against the value of your shopping basket and the balance remaining, if any, will be payable by you.

9.3.3. Codes cannot be used to buy Vouchers or other Codes, cannot be exchanged for cash, and are not transferable to any other person.

9.3.4. If Adequateboutique is running a special on the Website where a discount is automatically applied upon check-out, and you try to redeem a Promo code as well, the Website will automatically apply the promotion of greater value or benefit to you.

9.4.1. General rules: you must be a valid Adequateboutique account holder; you can earn a maximum of R1000 in Referral Bonuses; referring friends who already have accounts with Adequateboutique does not count; you may only sign up for one email address belonging to yourself. You may not create fictional profiles, email addresses or accounts, or otherwise abuse the system; you may not sign for an Adequateboutique account on behalf of your friends, nor may you sign up using your friendsí email addresses. Each user who signs up as a member must sign up as him- or herself with full knowledge that he/she is creating an account; you may not use someone elseís account to purchase Goods for yourself from the Website; and by providing us with your friendsí contact information, you warrant that you are authorized to share that information with us. Any abuse or attempted abuse of the Referral Bonus scheme in contravention of these Terms and Conditions may amount to theft and will be dealt with harshly. Without prejudice to any other remedies it may have, Adequateboutique reserves the right to suspend or terminate your account if you are suspected of breaching these Terms and Conditions.

9.5. Site promotions from time to time Adequateboutique will run promotions. These promotions will either be on selected products or sitewide. For each promotion there will be specific terms and conditions. Promotions may require the customer to apply the stated promo-code to their cart during the check-out process.

9.5.1. Promo-code discounts, even if site-wide, will only apply to physical products. No promo-code discount will be applied to gift vouchers/cards.


10. Privacy policy

10.1. We respect your privacy and will take all reasonable measures to protect it, as more fully detailed below.

10.2. Should you decide to register as a user on the Website, we may require you to provide us with personal information which includes but is not limited to -10.2.1. your name and surname;

10.2.2. your email address;

10.2.3. your physical address;

10.2.4. your gender;

10.2.5. your mobile number; and

10.2.6. your date of birth.

10.3. Should your information change, please inform us and provide us with updates to your personal information as soon as reasonably possible to enable us to update your personal information.

10.4. You may choose to provide additional personal information to us, in which event you agree to provide accurate and current information, and not to impersonate or misrepresent any person or entity or falsely state or otherwise misrepresent your affiliation with anyone or anything.

10.5. Subject to clause

10.6 below, we will not, without your express consent:

10.5.1. use your personal information for any purpose other than as set out below: concerning the ordering, sale and delivery of Goods; to contact you regarding current or new Goods or services or any other goods offered by us or any of our divisions, affiliates and/or partners (unless you have opted out from receiving marketing material from us); to inform you of new features, special offers and promotional competitions offered by us or any of our divisions, affiliates and/or partners (unless you have opted out from receiving marketing material from us); and to improve your experience on our Website by, inter alia, monitoring statistical non-personal browsing habits, and to transact with us; or

10.5.2. disclose your personal information to any third party other than as set out below: to our employees and/or third-party service providers who assist us to interact with you via our Website, email or any other method, for the ordering of Goods or when delivering Goods to you, and thus need to know your personal information to assist us to communicate with you properly and efficiently; to our divisions, affiliates and/or partners (including their employees and/or third-party service providers) for them to interact directly with you via email or any other method for purposes of sending you marketing material regarding any current or new goods or services, new features, special offers or promotional items offered by them (unless you have opted out from receiving marketing material from us); pursuant to a corporate transaction in terms of which we sell any of our businesses or assets to a buyer of such businesses or assets.

10.6. We are entitled to use or disclose your personal information if such use or disclosure is required in order to comply with any applicable law, order of court or legal process served on us, or to protect and defend our rights or property.

10.7. We will ensure that all of our employees, third-party service providers, divisions, affiliates and partners (including their employees and third-party service providers) having access to your personal information are bound by appropriate and legally binding confidentiality and non-use obligations (save as permitted herein) in relation to your personal information.

10.8. We will –

10.8.1. treat your personal information as strictly confidential;

10.8.2. take appropriate technical and organizational measures to ensure that your personal information is kept secure and is protected against unauthorized or unlawful processing, accidental loss, destruction or damage, alteration, disclosure or access;

10.8.3. provide you with access to your personal information to view and/or update personal details;

10.8.4. promptly notify you if we become aware of any unauthorized use, disclosure or processing of your personal information;

10.8.5. provide you with reasonable evidence of our compliance with our obligations under this policy on reasonable notice and request;

10.8.6. upon your request, promptly return or destroy any and all of your personal information in our possession or control; and

10.8.7. not retain your personal information longer than the period for which it was originally needed, unless we are required by law to do so, or you consent to us retaining such information for a longer period.

10.9. Adequateboutique undertakes never to sell or make your personal information available to any third party other than as provided for in this policy, unless we are compelled to do so by law. In particular, in the event of a fraudulent online payment, Adequateboutique reserves the right to disclose relevant personal information for criminal investigation purposes or in line with any other legal obligation for disclosure of the personal information which may be required of it.

10.10. Whilst we will do all things reasonably necessary to protect your rights of privacy, we cannot guarantee or accept any liability whatsoever for unauthorized or unlawful disclosures of your personal information, whilst in our possession, made by third parties who are not subject to our control, unless such disclosure is as a result of our gross negligence.

10.11. If you disclose your personal information to a third party, such as an entity which operates a website linked to this Website or anyone other than Adequateboutique, ADEQUATEBOUTIQUE SHALL NOT BE LIABLE FOR ANY LOSS OR DAMAGE, HOWSOEVER ARISING, SUFFERED BY YOU AS A RESULT OF THE DISCLOSURE OF SUCH INFORMATION TO THE THIRD PARTY. This is because we do not regulate or control how that third party uses your personal information.

10.12. This Website makes use of ìcookiesî to automatically collect information and data through the standard operation of the Internet servers. ìCookiesî are small text files a website can use (and which we may use) to recognize repeat users, facilitate the userís ongoing access to and use of a website and allow a website to track usage behavior and compile aggregate data that will allow the website operator to improve the functionality of the website and its content. The type of information collected by cookies is not used to personally identify you. If you do not want information collected through the use of cookies, there is a simple procedure in most browsers that allows you to deny or accept the cookie feature. Please note that cookies may be necessary to provide you with certain features available on our Website, and thus if you disable the cookies on your browser you may not be able to use those features, and your access to our Website will, therefore, be limited. If you do accept a ìcookieî, you hereby consent to our use of any personal information collected by us using that cookie subject to the provisions of this clause


11. Changes to these terms and conditions

11.1. Adequateboutique may, in its sole discretion, change any of these Terms and Conditions at any time. It is your responsibility to regularly check these Terms and Conditions and make sure that you are satisfied with the changes. Should you not be satisfied, you must not place any further orders on, or in any other way use, the Website.

11.2. Any such change will only apply to your use of this Website after the change is displayed on the Website. If you use the Website after such amended Terms and Conditions have been displayed on the Website, you will be deemed to have accepted such changes.

12. Electronic communications when you visit the Website or send emails to us, you consent to receiving communications from us or any of our divisions, affiliates or partners electronically in accordance with our privacy policy as set out in clause 10 above.

13. Ownership and copyright

13.1. The contents of the Website, including any material, information, data, software, icons, text, graphics, layouts, images, sound clips, advertisements, video clips, trade names, logos, trade-marks, designs and service marks which are displayed on or incorporated in this Website (ìWebsite Contentî) are protected by law, including but not limited to copyright and trademark law. The Website Content is the property of Adequateboutique, its advertisers and/or sponsors and/or is licensed to Adequateboutique.

13.2. You will not acquire any right, title or interest in or to the Website or the Website Content.

13.3. Any use, distribution or reproduction of the Website Content is prohibited unless expressly authorized in terms of these Terms and Conditions or otherwise provided for in law. To obtain permissions for the commercial use of any Website Content contact our Admin Manager at


4. Where any of the Website Content has been licensed to Adequateboutique or belongs to any third party, your rights of use will also be subject to any terms and conditions which that licensor or third party imposes from time to time and you agree to comply with such third party terms and conditions.

14. Disclaimer

14.1. The use of the Website is entirely at your own risk and you assume full responsibility for any risk or loss resulting from use of the Website or reliance on any information on the Website.

14.2. Whilst Adequateboutique takes reasonable measures to ensure that the content of the Website is accurate and complete, Adequateboutique makes no representations or warranties, whether express or implied, as to the quality, timeliness, operation, integrity, availability or functionality of the Website or as to the accuracy, completeness or reliability of any information on the Website.

14.3. Adequateboutique disclaims liability for any damage, loss or liability, whether direct, indirect or consequential in nature, arising out of or in connection with your access to or use of the Website and/or any content therein unless otherwise provided by law.

14.3. Any views or statements made or expressed on the Website are not necessarily the views of Adequateboutique, its directors, employees and/or agents.

14.4. In addition to the disclaimers contained elsewhere in these Terms and Conditions, Adequateboutique also makes no warranty or representation, whether express or implied, that the information or files available on the Website are free of viruses, spyware, malware, trojans, destructive materials or any other data or code which is able to corrupt, destroy, compromise, disrupt, disable, harm, jeopardize or otherwise impede in any manner the operation, stability, security functionality or content of your computer system, computer network, hardware or software in any way. You accept all risk associated with the existence of such viruses, destructive materials or any other data or code which is able to corrupt, compromise, jeopardize, disrupt, disable, harm or otherwise impede in any manner the operation or content of a computer system, computer network, any handset or mobile device, or your hardware or software, save where such risks arise due to the gross negligence or wilful misconduct of Adequateboutique, its employees, agents or authorized representatives. Adequateboutique thus disclaims all liability for any damage, loss or liability of any nature whatsoever arising out of or in connection with your access to or use of the Website.

15. Linked third party websites

15.1. This Website may contain links or references to other websites (ìThird Party Websitesî) that are outside of our control, including those of advertisers. These Terms and Conditions do not apply to those Third Party Websites and Adequateboutique is not responsible for the practices and/or privacy policies of those Third Party Websites or the ìcookiesî that those sites may use.

15.2. Notwithstanding the fact that the Website may refer to or provide links to Third Party Websites, your use of such Third Party Websites is entirely at your own risk and we are not responsible for any loss, expense, claim or damage, whether direct, indirect or consequential, arising from your use of such Third Party Websites or your reliance on any information contained therein.

16. Limitation of liability

16.1. Adequateboutique cannot be held liable for any inaccurate information published on the Website and/or any incorrect prices displayed on the Website, save where such liability arises from the gross negligence or wilful misconduct of Adequateboutique, its employees, agents or authorized representatives. You are encouraged to contact us to report any possible malfunctions or errors by way of email to



17. Availability and termination

17.1 We will use reasonable endeavors to maintain the availability of the Website, except during scheduled maintenance periods, and reserve the right to discontinue providing the Website or any part thereof with or without notice to you.

17.2. Adequateboutique may in its sole discretion terminate, suspend and modify this Website, with or without notice to you. You agree that Adequateboutique will not be liable to you in the event that it chooses to suspend, modify or terminate this Website other than for processing any orders made by you prior to such time and to the extent possible.

17.3. If you fail to comply with your obligations under these Terms and Conditions, including any incident involving payment of the price of an order for any Goods, and you fail to remedy such failure within 7 (seven) days of notice to you by us, this may (in our sole discretion) lead to a suspension of your access to the Website without any prejudice to any claims for damages or otherwise that we may have against you.

18. Governing law and jurisdiction

18.1. These Terms and Conditions and our relationship and/or any dispute arising from or in connection with these Terms and Conditions shall be governed and interpreted in accordance with the laws of the Republic of South Africa. Your continued use of the Website will constitute your consent and submission to the jurisdiction of the South African courts regarding all proceedings, transactions, applications or the like instituted by either party against the other, arising from any of these Terms and Conditions.

18.2. In the event of any dispute arising between you and Adequateboutique, you hereby consent to the non-exclusive jurisdiction of the High Court of the Republic of South Africa (Gauteng Division, Johannesburg) notwithstanding that the quantum in the action or proceedings may otherwise fall below the monetary jurisdiction of that court.

18.3. Nothing in this clause 18 or the Terms and Conditions limit your right to approach any court, tribunal or forum of competent jurisdiction in terms of the CPA.

19. Notices

19.1. Adequateboutique hereby selects (Brand Rd & smart Dr, president Park AH, Midrand, 1685, Unit B22) as its address for the service of all formal notices and legal processes in connection with these Terms and Conditions (ìnominated addressî). Adequateboutique may change this address from time to time by updating these Terms and Conditions.

19.2. You hereby select the address specified on the Goods order form as your nominated address, but you may change it to any other physical address by giving Adequateboutique not less than 7 daysí notice in writing.

19.3. Notices must be sent either by hand, prepaid registered post or email and must be in English. All notices sent –

19.3.1. by hand will be deemed to have been received on the date of delivery;

19.3.2. by prepaid registered post, will be deemed to have been received 10 days after the date of posting;

19.3.3. by email will be deemed to have been on the date indicated in the ìRead Receiptî notification. ALL EMAIL COMMUNICATIONS BETWEEN YOU AND US MUST MAKE USE OF THE ìREAD RECEIPTî FUNCTION to serve as proof that an email has been received.

20. Adequateboutique information for the purposes of the ECT Act, Adequateboutiqueís information is as follows, which should be read in conjunction with its product descriptions and other terms and conditions contained on the Website:

20.1. Full name: Adequate boutique(Pty) Ltd t/a, a private company registered in South Africa with registration number (K2017301614)

20.2. Main business: Online retailer

20.3. Physical address for receipt of legal service (also postal and street address): Brand Rd & smart Dr, president Park AH, Midrand, 1685, Unit B22 (marked for attention: CEO and Legal)

20.4. Office bearer: Lindokuhle A Zwane

20.5. Phone number: 0636516849

21. General

21.1. Adequateboutique may, in its sole discretion, at any time and for any reason and without prior written notice, suspend or terminate the operation of the Website or the userís right to use the Website or any of its contents subject to us processing any orders then already made by you.

21.2. You may not cede, assign or otherwise transfer your rights and obligations in terms of these Terms and Conditions to any third party.

21.3. Any failure on the part of you or Adequateboutique to enforce any right in terms hereof shall not constitute a waiver of that right.

21.4. If any term or condition contained herein is declared invalid, the remaining terms and conditions will remain in full force and effect.

21.5. No variation, addition, deletion, or agreed cancellation of the Terms and Conditions will be of any force or effect unless in writing and accepted by or on behalf of the parties hereto.

21.6. No indulgence, extension of time, relaxation or latitude which any party (the ìgrantorî) may show grant or allow to the other (the ìgranteeî) shall constitute a waiver by the grantor of any of the grantorís rights and the grantor shall not thereby be prejudiced or stopped from exercising any of its rights against the grantee which may have arisen in the past or which might arise in the future.

21.7 These Terms and Conditions contain the whole agreement between you and Adequateboutique and no other warranty or undertaking is valid, unless contained in this document between the parties.

Return Policy

We want you to be happy with your purchase. If you are not completely satisfied, you can return the product to us and we will either repair/replace it or credit your account, subject to the terms below. This policy applies to products bought from Adequateboutique.
This policy forms part of the Adequateboutique Terms and Conditions and words defined in the Terms and Conditions have the same meaning in this policy unless the context indicates otherwise. Nothing in this policy is intended to limit your statutory rights in any way. 

Frequently Asked Questions

1. Delivery & collection options and what they cost

Adequateboutique offers delivery to your home or office anywhere in South Africa, or collection at our store. Orders take 2-4 working days to be ready, then we courier to you via Aramex overnight service.

Delivery options and estimated date will be presented to you in the checkout based on your delivery address, the location of the stock, and the availability with our couriers.

2. Can I collect my order myself?

You may have the option to collect your order at an Adequateboutique Pickup Point if you select Click and Collect during checkout.
All orders to be collected will be ready to collect within 2 to 6 working days. A notification email will be sent via email ones your order is ready to be collected.
If you opt to collect your order at an Adequateboutique Pickup point, you will be notified once the parcel has arrived at the pickup point. You will receive another reminder 48 hours later.

NOTE:* Adequateboutique Pickup Point opening hours vary. Hours will be confirmed in checkout and on your Ready to Collect email.* Important: Click and Collect cannot be used for split orders and might not be available for all orders.

3. Who Can Sign For My Parcel?

The delivery service we offer is a door-to-door service. This means that the order is delivered to the address and not the person – i.e. if the person is not available it can be left with anyone at that address e.g. security, staff, reception, etc. Please ensure that someone you trust is available at the address you selected

4. Do you ship internationally?

We ship nationally within South Africa to physical addresses. We do not ship to Post Boxes. For international shipping contact